Privacy Policy

At Super Experts Pty Ltd, your privacy is of utmost importance to us. All information provided will be managed in accordance with the Privacy Act. Below is detailed information about our privacy policy, outlining how your data is collected, used, and safeguarded. We are committed to providing exceptional customer service, professionalism, and respect for all individuals we interact with.

Website Traffic

Super Experts Pty Ltd owns and operates the website www.superexperts.com.au. We collect anonymous user data for internal analysis purposes only.

Facebook Pixel and Google Analytics

We utilise Facebook Pixel and Google Analytics to gather standard information about website visitors, such as time spent on pages, pages viewed, and links clicked. This data is anonymous and does not enable us to identify individual users. Please note that Facebook (Meta) and Google Analytics may place cookies on devices that interact with our website to facilitate these services.

Hosting Services

Our website and email services are hosted by CrazyDomains, a provider compliant with all relevant privacy laws, regulations, and international online security standards.

Emails Received

Emails sent to us are hosted on CrazyDomains servers, where they are securely stored.

Complaints

Super Experts is committed to delivering the highest standards of service and professionalism. Should you wish to make a complaint, please email us at info@superexperts.com.au. Include as much detail as possible to help us address and resolve your issue promptly and respectfully.

Withdrawing Consent

You have the right to withdraw consent for any data processing requiring your permission. To do so, please email us at info@superexperts.com.au, and we will action your request as soon as possible.

Data Deletion

You may request the deletion of data you have provided to us, subject to applicable legal requirements. If approved, we will erase your data from our systems where possible. Please email info@superexperts.com.au to submit your request.

Access to Your Data

You have the right to know what personal data we hold about you, how we process it, and to receive a copy of this data. This will be provided free of charge within one month of your request. For security, we will verify your identity before releasing any information. To begin this process, contact us at info@superexperts.com.au.

Disclosure of Information

Super Experts does not share personal data with unauthorised third parties unless required or permitted by law.

Contacting Us

If you have questions about this privacy policy or our data collection practices, or if you believe there are topics not covered here, please contact us at info@superexperts.com.au.

Privacy Policy Updates

We may update this privacy policy periodically to enhance data protection or comply with legal requirements.

Version 1.2
Last updated: 11/12/24